Frequently Asked Questions

Group of students posing in the woods
A note about terms

Impact: in the GivePulse system, you will see that the way to record results of collaborations with community partners is called impact. Emory views these results as a collective impact, made possible through the co-creation of opportunities to benefit the Atlanta area, of which Emory is an integral part.

Emory OPEN will benefit Emory by:

  1. NETWORKING - find others in the Emory community working on projects that may be of interest to you or where you can partner.

  2. CONNECTION - connect with communities and non-profits in the greater Atlanta area using a dedicated point of contact platform.

  3. REPORTING – use the data to help track engagement and evaluate your programs.

Emory OPEN can help you find ways to:

  • Collaboratively engage your community for mutual benefit meet new people
  • Keep track of your community engagement activity through your personalized dashboard

Logging community engagement hours is just one feature of Emory OPEN. It can register campus and community members for public lectures, programs offered for free to the community, or community-based research and community-engaged learning projects. You can also record your service to non-profit organizations.

Technical Questions

  1. Go to or click the Self Log-in button; this will take you directly to
    the Emory OPEN page.

  2. Once you are on the homepage, in the top right corner, select "Log-in". Go to the single
    sign-on and search for Emory OPEN. In the pop-up menu, select "Log-in with Emory

  3. Once you have logged in, select "Account" in the drop-down menu under your name.
    From here, you can enter your information, including the causes you care about and the
    skills you have, and include a profile picture.

  4. Filling out your profile information is important because this helps groups find you for
    events and connect with you.

Engage in the community in one of the following ways:

  1. Register for an event on Emory OPEN.
    • If you registered for an event, select "My Registrations" by scrolling over the "My GivePulse" button in the account tab at the top right of the screen. 
    • Under "Actions," select "Add Impact" from the drop-down menu.
    • All your information should be filled out already. Click "Save Impact" before leaving the page.

  2. If you are adding an impact for an event you have not registered for, select "Add Impact" on the Emory OPEN homepage. From there, you should be able to choose the group and add the impact by filling out the necessary information.

  3. Select the blue "Can't Find It?" button in the "Add Impact" screen if you can't find the group you were a part of. There you should be able to fill out all the necessary information, including the verified contact information.

  1. Under your name in the top right corner, select "Account".
  2. In the account settings menu on the left side of the screen, select "Settings".
  3. The box to set your account to private will be in the middle of the menu. Hit "Save Changes" before leaving the page.

For example: if you have a student organization that is tied to both a school and Campus Life, how can you make sure impacts are recorded in both places?

You'll want to affiliate with another group. Affiliating allows groups to share events. It also allows administrators to see the shared impacts between the two groups.

  1. To affiliate with another group, you must be an administrator of your page.
  2. Go to the main page of the group that you wish to affiliate with.
  3. Under the administrators' section of the page, click the "Affiliate" button in the "Get the word out" section.
  4. From here, you will be able to set event-sharing options. It allows you to add the other group as an administrator or event manager for your group.
  5. Once you have filled that page out, hit "Send Request". This will send the affiliation request to the other groups for approval.

In order to change administrators for a group, you will need permission from a current administrator.

  1. From the "Manage Group" page, select "Users", then "Manage Memberships".
  2. From the dropdown menus under "Actions", the current administrator will be able to add and take away administrator access.

There are a couple of ways to find an event on Emory OPEN.

  • The easiest way is to scroll down to the "Events" section of the Emory OPEN homepage, and you can see what's coming up.

  • You can also select "Get Involved" in the top right corner of the screen. You can browse by keyword, causes, skills, type, date, and other parameters from that page.

  • Once you have found an event, you can register for it by scrolling to the "Shifts and Dates" section of the event page. Select "Register" for the date and time you wish to serve. Some groups may ask for more information than others while registering. Once you have filled out the pertinent information (most will be auto-populated typically), it will confirm your registration.

Here are a couple of essential things to remember when recording civic and community engagement (called "impacts" on the GivePulse platform).
  • Sharing "impacts" with multiple groups:
    1. At the bottom of the "Add Impact" screen, there will be a box with all your groups listed with checkboxes next to their name.
    2. Click the checkbox, and once your impact is added, it will be shared with those groups.
      • Note: You can only share "impacts" with groups that you are a member of.

  • Auto-sharing impacts with groups: If you are consistently sharing your impacts with specific groups, you may wish to turn on auto-sharing for those groups.
    1. Under your name in the top right corner, scroll over "My GivePulse" and select "My Groups". This page will list all the groups you are a member of.
    2. On the right side of the group's box, you will see a small arrow.
    3. Click the arrow and move your cursor over "More Options," then click "Always Share Impacts." It will now automatically have this group selected when you add impacts. You can still deselect that group within the "Add Impact" screen if you wish to not share specific impacts with them.

  • Adding impacts with non-partners:
    1. Select the blue "Can't Find It?" button in the "Add Impact" screen if you can't find the group you served with.
    2. There you should be able to fill out all the necessary information, including the contact information of the verifier.


  1. To customize your page, you first need to click on the "Manage" button next to the page's picture.
  2. Most of your custom options will be under the "Customize" tab on the left side of the screen.

One example of something to add to your class page is "threads" on your wall. You can set these to be creatable by anyone in the class, or you can make it an administrator function if you wish to use the page for class discussion.

You can also rename the labels on your page (for example, you may want to use the term "projects" instead of "events").

Community Partners

If you are a local non-profit, school, corporation, or government entity and would like to partner with Emory, please email to let us know you would like to have a page on Emory OPEN.

In your email, please provide your organization's name, a brief description, address, and the name and email address of the person at your organization who will manage the page. You will receive an email from us to discuss a formal inclusion on Emory OPEN.

Shifts are for opportunities where you need volunteers for specific sets of time. Shifts allow you to set exactly when the volunteers will start and end their service. Time slots are for more open-ended opportunities. Time slots will enable you to set a period where users can volunteer to select when they want to serve.

Example: You may require volunteers anywhere from 8 a.m. to 5 p.m. Using time slots, volunteers can choose to serve from 10 a.m. to noon.

Note: You do have the ability to set a minimum number of hours that the user must serve.

The responsibility of verifying impacts falls on the organizer. It is essential to verify all legitimate impacts as quickly as possible. Emory students may need these hours for a class.

  1. Go to the "Manages Impacts" page under "Impacts" in your page dashboard to verify impacts.
  2. From here, you can confirm multiple "impacts" by selecting the checkbox next to the user's name.
  3. Select "Bulk Actions" and "Verify Selected Impacts".
  4. You can also verify individual impacts by finding the user and selecting "Verify Impact" in the drop-down menu on the right side of the screen.

Using Emory OPEN, you can create custom impact reports. To do this:

  1. Start from your page dashboard.
  2. Select "Impacts" from the menu on the left of the screen and then click "Manage Impacts".
  3. On this page, select "Configure Layout". This menu will allow you to decide which items you want to look at.
  4. Once you have done that, click the blue "Actions" button and then click "Export". It will give you the option to export all the data or just the items visible on the page.
  5. Once you select your preference, it will ship the information into an excel document.

To edit group settings, after you have created your group:

  1. Go to your group's page. 
  2. Click on the arrow next to the blue Manage button (under your group name). 
  3. When the drop-down menu appears, click "Edit".

Additional Questions?

If we haven't answered your question or you'd like more information, please email us at: